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About the Customer
Lumine Group is a global leader in software portfolio management, overseeing 32 companies that develop cutting-edge telecommunications and media solutions. Each business operates independently, delivering highly specialized capabilities that drive innovation and efficiency for leading telecom and media enterprises worldwide.
Joe Kelly, Vice President of IT and Data Security at Lumine Group, has successfully led the team in strengthening governance practices across the company's diverse portfolio. Under his leadership, Lumine Group has implemented scalable risk management frameworks and streamlined compliance processes ensuring a robust and efficient governance structure.
The Challenge: Enhancing governance efficiency
As Lumine Group expanded its portfolio of software companies, the need for a more agile and scalable governance solution became evident. Although their previous GRC tool provided a foundation for IT governance and data security management, Lumine Group sought a platform that could streamline processes, improve user experience, and drive greater adoption across its business units.
The Solution
Lumine Group evaluated multiple governance, risk, and compliance (GRC) tools before selecting 6clicks. According to Kelly, two primary factors influenced their decision:
- Hub & Spoke model: The ability to create and manage risk assessments centrally while allowing business units to complete them independently was critical.
“The Hub & Spoke model works for our organization by allowing us to centrally create risk assessments, questionnaires, and models while enabling our business units to complete them independently.” - Joe Kelly, VP of IT and Data Security at Lumine Group
- Ease of use & adoption: 6clicks’ user-friendly interface was another major advantage. “We’re trying to get adoption from business units who don’t want to spend time learning a tool just to perform governance functions,” said Kelly. “6clicks is intuitive, allowing recipients of questionnaires and risk assessments to complete their work efficiently.”
A strong partnership with 6clicks
Lumine Group continues to collaborate with the 6clicks team for ongoing support and innovation. Cindy, our Customer Success manager, and Ryan Ingle, our Senior Solutions Delivery Manager, have played a key role in ensuring a seamless implementation and continued success.
“The ability to work closely with the 6clicks team to configure the tool for our needs has been invaluable.” - Joe Kelly, VP of IT and Data Security at Lumine Group
Looking ahead
As Lumine Group evolves its governance and compliance strategies, 6clicks remains a key partner. Whether for risk assessments, GHG reporting, or broader IT governance, the platform continues to drive efficiency across their portfolio.
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