The Challenge

Freightways, with its diverse range of business units, sought a more streamlined and consistent approach to managing risk across the organization. Each unit had its own IT and cybersecurity processes, creating variability in reporting and risk assessment. As Freightways advanced its implementation of an Information Security Management System (ISMS), the company recognized the need for a solution that could centralize and standardize its risk management efforts across all units.

Scott Robinson, one of Freightways’ key decision-makers, highlighted the issue:
“There’s varying maturity in the IT and cybersecurity space. We need to try and understand, catalogue, and manage risk across all those business units—individually, but also as a collective.”

The Solution

Freightways turned to 6clicks for a solution that would simplify and centralize their risk management efforts. The Hub & Spoke model, in particular, was a key differentiator for Freightways, allowing them to effectively manage risk across the different business units while maintaining flexibility. The solution’s inclusive content model and flexible licensing allowed Freightways to cover all their use cases, including ISMS, cybersecurity, and broader risk management needs, without incurring additional costs as new requirements emerged.

Paul Conway, another key stakeholder, shared:

"The Hub & Spoke model actually resonates with us quite well in the way that we operate. Establishing it that way works well for how we wanted to set it up within the group. It’s been quite useful in addressing the challenges we had with inconsistent reporting across the business units."

The Results

The implementation of 6clicks allowed Freightways to streamline risk management processes and significantly reduce the manual work previously required. The platform’s inclusive content and flexible licensing model provided them with the tools to address various use cases, from cybersecurity to ISMS, without incurring additional costs. The result was a more efficient, consistent approach to risk management, with clearer and more unified reporting to the executive team and board.

Scott Robinson added:

“Other vendors we looked at drove significant implementation costs... 6clicks made it easy for us to address all of these use cases without incurring additional cost.”

The team found that 6clicks not only met their current needs but also offered the scalability to grow with the business. The onboarding process was straightforward, and the platform's usability helped the team quickly integrate it into their existing workflows. This provided substantial value to Freightways, making the solution a great fit for their risk management and ISMS efforts.